Virtual Interactive Online Event
Payment & Innovation Forum 2020
New Banking Trends
19th – 20th November 2020
Day(s)
:
Hour(s)
:
Minute(s)
:
Second(s)
Key Takeaways
Digitalisation, Covid-19 & Digital Money - A Take on Current Challenges
Mastering the Challenge of Cyber-security Regulation
An Introduction to Central Bank Digital Currencies (CBDCs)
How can we use cutting-edge technologies (like AI or robots) to boost our B2B sales performance?
Digitisation of Islamic Trade Finance and the Payment Process
Regulatory Challenges in Emerging Market
Immersive experience for financial services
‘Payments Regulation during and after the Covid-19 crisis’
Customer Experience Mindset in The Age of COVID-19
Cross Border Payments – Emerging Issues and Challenges
The Convergence between Identity and Payment
Covid-19 pandemics versus Retail Payments Trends and behaviour of users/providers
The Key Elements on Improving Customer Experience
Digital Transformation
ICT Solutions – 2020 Event Partner
American Express
The American Express Company is an American multinational financial services corporation headquartered at 200 Vesey Street in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. The company is best known for its charge card, credit card, and traveler’s cheque businesses.
https://www.americanexpress.com/us/foreign-exchange/international-payments/?inav=menu_business_international_payments
Payment & Innovation Banking Speakers
















Join our Banking & Innovation Forum 2020
Become A Speaker
If you would like to speak to somebody directly please contact Mike Lind at mike.lind@ict-solutions-hu.com | Mobile + 36 702 960 374
Become A Sponsor
If you would like to speak to somebody directly please contact Mike Lind at mike.lind@ict-solutions-hu.com | Mobile + 36 702 960 374
Become A Media Partner
If you would like to speak to somebody directly please contact Mike Lind at mike.lind@ict-solutions-hu.com | Mobile + 36 702 960 374
Agenda
Day 1 – Thursday 19th November

9:00am – 9:05am
Greeting from ICT Team and Open of Event
9:05am – 9:50am
Matthias Schmudde
Head of the Payment and Securities Clearing and Settlement Division and a member of the MIPC (Market Infrastructure and Payments Committee)
Deutsche Bundesbank | Germany

Digitalisation, Covid-19 & Digital Money - A Take on Current Challenges
- Users: changing payment behaviour in times of digitalisation and Covid-19
- Market actors: what to expect from the BigTechs and the banks` response
- Technology: digital money and Central Bank Digital Currency
9:50am – 10:30am
László Kiss
Head of Strategic Product
OTP Bank Plc | Hungary

How can we use Cutting-Edge Technologies (like AI or Robots) to boost our B2B Sales Performance?
- Customer insights & journey
- AI and robots in our BAU sales process
- The ecosystem
The main takeaway will be the realization, and it means that, how can we reach the benefit of cutting-edge technologies if we can implement those onto our sales process. The B2B sales is a mixed art of listening, of understanding, of calculating and of acting with a crucial sensitive customer focus. In the title, mentioned technologies can accelerate your efficiency and reduce your response time which increases customer satisfaction with their existing limitations. Within the presentation, I show a way to use those tools with touchable samples within OTP Group and how we built our ecosystem in the payment industry and we think a bit, how can we use (and accept) the AI in H2H interactions.
10:30am – 11:00am
Virtual Networking & Exhibitions
11:00am – 11:45am
Jessica Reynoso Maciel
CDO – CXO Digital Innovation & Client Experience
Moabanc | Andorra

Customer Experience Mindset in The Age of COVID-19
11:45am – 12:30am
Rui Pimentel
Head of the Payments Policy Unit
Banco de Portugal| Portugal

Payment Habits in Portugal - Impacts of COVID-19
- European context
- Evolution of transactions during and after lockdown
- Identified trends
The main focus of this presentation will be the impacts of the COVID-19 pandemic situation in retail payments behaviour in the Portuguese market by consumers and businesses alike: e.g. measures taken by the Government and the banking community to enhance friendly and digital habits, such as raising the per-transaction limit for contactless transactions. To include statistical information of evolution of numbers during and after the more strict period (mid-March and April 2020). Discuss whether newly acquired payment habits will revert to a pre-pandemic situation or will consolidate over time.

12:30pm – 1:30pm
Lunch & Networking
1:30pm – 2:15pm
Rūta Merkevičiūtė
Head of Division for E-money and Payment institution supervision
Bank of Lithuania | Lithuania

Latest Trends in Open Banking with Corvid-19 and this effect on the Payment system
2:15pm – 3:00pm
Romina Guevara
Payments and Fintech Expert
Banco Azteca | Mexico

Cross border payments – Emerging issues and challenges
- Current Situation
- Types of Cross Border Payments
- Challenges after Covid
3:00pm – 3:30pm
Virtual Networking & Exhibitions
3:30pm –4:15pm
Jonas Gross
Researcher and Project Manager
University of Bayreuth | Germany

An Introduction to Central Bank Digital Currencies (CBDCs)
- Central bank digital currencies
- Stable coins
- Monetary system
This presentation introduces the basic ideas behind a CBDC, discusses current CBDC initiatives, and explains how a CBDC fits in the current monetary system.
4.15pm – 5:00pm
Makram Bou Nassar
Executive Director
Banque Du Liban | Lebanon

Digital Payments & Covid 19 - Case of Arab Countries
- Current Situation of DIgital Payment
- Challenges /Solutions with Covid-19
5:00pm – 5:05pm
Closing Remarks
5:05pm
End of Day 1
Day 2 – Friday 20th November
8:15am – 9:05am
Registration & Networking with Welcome Coffee
9:05am – 9:50am
Antonio Barzachki
Policy Expert, Conduct, Payments and Consumers
European Banking Authority (EBA)

Reserved for EBA - TBA
9:50am – 10:30am
Elie Beyrouthy
Vice-President for Government Affairs at American Express, and Chair of the European Payment Institutions Federation (EPIF).
American Express | Belgium

‘Payments Regulation during and after the Covid-19 crisis’
- Resilience of the Payments Sector and the increase in digitalisation
- Competition in payments: No review of the Interchange Fee Regulation
- The future of payments in light of the EU Retail Payments Strategy
10:30am – 11:00am
Virtual Networking & Exhibitions
11:00am – 11:45pm
Dr.Thomas Stubbings
Managing Director at TS Management Consulting
European Cyber Security Organisation (ECSO) | Austria

Mastering the Challenge of Cybersecurity Regulation
- EBA Guidelines on ICT and security risk management
- Network & Information Security Directive
- EBA Guidelines on outsourcing arrangements
11:45am – 12:30pm
Sergey Lukashkin
Digital transformation director
VTB Bank (PJSC) | Russia

Immersive experience for financial services
- Why VR can be used for banking sales
- How we are developing VR mortgage platform
- How we sale brokerage through VR
The audience will learn what are the important cornerstones of the current legislation and regulation with regards to Cybersecurity in Banking

12:30pm – 1:30pm
Lunch & Networking
1:30pm – 2:15pm

Open Panel Discussion on How Banks are responding to the CORVID 19
2:15pm – 3:00pm
Chester Nziradzemhuka
Head Innovation and Digital Banking
Metbank Limited | Zimbabwe

Digital Transformation
- The regulatory guidelines of sandboxing for financial customer centric solutions allowing Fintech’s greater ethical participation
- The benefits of a well-structured Digital transformation strategy within an organization that delivers on growth and operational excellence
- Maximizing value through eCommerce payments and use cases
Digital strategy formulation, Strategic positioning, choices, actions, monitoring evaluation technics. Importance of the customer journey mapping, employee engagement, contextual product development. The importance of having key performance metrics to measure success
3:00pm – 3:30pm
Virtual Networking & Exhibitions
3:30pm – 4:15pm
Md. Nazrul Islam
Joint Director
Bangladesh Bank | Bangladesh

Regulatory Challenges in Emerging Market
- Digital Currency
- Opportunity vs Threat in Digital Currency
- Unique Currency: Dream or reality
Challenges in emerging Markets, opportunities.
4:15pm – 5:00pm
Fabian Meyer
Member of the Board of Directors
CORE SE | Switzerland

The convergence between Identity and Payment
- Evolving payment ecosystems on the back of Instant & Request to Pay (RtP)
- Identity wallet solutions & Regulation
- The future of Identity & Payments
5:00pm – 5:15pm
Closing Remarks from the Chair & Networking
5:15pm
End of Day 2
How It Works
What Happens After You Register?
After registration and payment are completed, you will be sent a unique link, one week before the event starts, so you can log into the platform, set up your profile.
Virtual Networking Sessions
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Meetings can be arranged before, during, and after the event.
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Join in the conversion and find out what is the international community adopting to keep updated with the trends.
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PROMOTIONAL OFFER Industry Professional - €299
GROUP DISCOUNTS AVAILABLE

Solutions Provider / Consultants / Vendors - €798
GROUP DISCOUNTS AVAILABLE